Last updated: 31 July 2026
1. About this policy
This Cookie Policy explains how Naylor Flowers Limited uses cookies and similar technologies when you visit:
In this policy, references to “Naylor Flowers”, “we”, “us” or “our” mean:
Naylor Flowers Limited
Company number: 09537079
Registered office: The Old Packhouse, Sycamore Farm, Moulton Common, Spalding, Lincolnshire, PE12 6LF
Email: hello@naylorflowers.co.uk
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information more generally.
2. What are cookies?
Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website.
Cookies can help a website function correctly, remember your preferences, protect the website against malicious activity and provide information about how the website is being used.
We may also use similar technologies, including local storage, session storage, tracking pixels, scripts and device identifiers. References to “cookies” in this policy include these similar technologies where appropriate.
3. First-party and third-party cookies
Cookies may be:
First-party cookies
These are placed directly by naylorflowers.co.uk. They may be used to operate the website, remember your cookie choices and maintain website security.
Third-party cookies
These are placed by another organisation whose service is used on the website. Examples can include analytics providers, security services, embedded media platforms or newsletter providers.
Third-party organisations are responsible for the cookies they set and may use information according to their own privacy and cookie policies.
4. How we use cookies
We divide the cookies used on our website into the following categories.
Strictly necessary cookies
These cookies are required for the website to function securely and correctly. They may be used to:
- protect the website against spam, automated traffic, fraud and malicious activity;
- maintain website and server security;
- deliver pages and website content;
- remember your cookie consent choices;
- support administrative and website management functions; and
- provide features specifically requested by you.
Strictly necessary cookies cannot normally be disabled through our cookie settings because the website may not work correctly without them.
Functional cookies
Functional cookies allow the website to remember choices you have made or provide enhanced features.
These cookies may remember preferences such as display settings, form progress or other website choices.
Where functional cookies are not strictly necessary, they will only be used after you have provided consent.
Analytics cookies
Analytics cookies help us understand how visitors use the website. They may collect information such as:
- which pages are visited;
- how visitors arrived at the website;
- how long visitors spend on particular pages;
- which links or buttons are used;
- general device and browser information;
- approximate geographic information; and
- technical errors or performance problems.
We use this information to measure and improve the website and understand which content is useful to visitors.
Where consent is legally required, analytics cookies will not be placed until you have accepted them through our cookie consent tool.
We do not use analytics information to make decisions that have legal or similarly significant effects on individual visitors.
Marketing and social media cookies
Marketing cookies may be used to measure advertising, understand the effectiveness of campaigns or provide content that is more relevant to visitors.
The website may also contain links to services such as Facebook, Instagram, X, LinkedIn or other social media platforms. Simply following an ordinary link may take you to the relevant platform, where that provider may place cookies according to its own policies.
Where social media posts, videos or other external content are embedded directly into the website, the relevant provider may receive information about your device or visit. Non-essential embedded content will be blocked until you provide the required consent.
We will not place marketing or non-essential social media cookies without your consent.
5. Cookies that may be used
The precise cookies present can change when we update the website, its security settings or the services used on it.
The following table explains the main types of cookies that may be present.
| Cookie or technology | Provider | Purpose | Typical duration | Category |
|---|---|---|---|---|
| Cookie consent preference | Naylor Flowers or our consent platform | Records whether you accepted, rejected or customised cookies so that we can remember your choice | Up to 12 months | Strictly necessary |
| Website security and challenge cookies | Naylor Flowers, our hosting provider or security provider | Detects malicious, automated or suspicious traffic and protects the website from abuse | Session to 12 months | Strictly necessary |
| Website session cookies | Naylor Flowers | Maintains temporary website functions during a visit | Session | Strictly necessary |
WordPress administrative cookies, including cookies beginning with wordpress_, wordpress_logged_in_ or wp-settings- |
WordPress/Naylor Flowers | Supports secure access and preferences for authorised website administrators. These are not normally set for ordinary public visitors | Session to 12 months | Strictly necessary |
Analytics cookies, including identifiers such as _ga or similar identifiers where an analytics service is enabled |
Analytics provider | Measures visits, page usage and website performance | Session to 24 months | Analytics |
| Embedded media or social platform cookies | Relevant media or social platform | Loads external content and may measure interactions with it | Varies by provider | Functional or marketing |
| Form security or anti-spam technologies | Naylor Flowers or form/security provider | Protects contact and newsletter forms against spam, fraud and automated submissions | Session to 12 months | Strictly necessary or functional |
The cookie consent tool displayed on the website should provide the most current information available about individual non-essential cookies, their providers, purposes and durations.
6. Email and newsletter forms
The website may allow you to provide an email address to receive news or updates from Naylor Flowers.
Cookies or similar technologies may be used to secure the form, prevent spam or remember that the form has been completed. Any personal information entered into the form is handled in accordance with our Privacy Policy.
Submitting an email address for newsletter purposes is separate from consenting to analytics, functional or marketing cookies.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or contacting us.
7. Your cookie choices
When you first visit the website, you may be shown a cookie consent notice.
You can use this notice to:
- accept non-essential cookies;
- reject non-essential cookies; or
- choose which categories of cookies you wish to allow.
Rejecting non-essential cookies will not prevent you from accessing the main content of the website, although some optional features or embedded content may not work.
You can change or withdraw your consent at any time by reopening the cookie settings control displayed on the website. Withdrawing consent does not affect the lawfulness of any processing carried out before consent was withdrawn.
Your cookie preference may need to be requested again if:
- the preference cookie expires;
- you delete your browser cookies;
- you use another browser or device; or
- we make a significant change to the cookies or services used.
8. Browser settings
Most browsers allow you to view, block or delete cookies through their settings.
You may also be able to configure your browser to:
- block all cookies;
- block third-party cookies;
- delete cookies when the browser closes;
- notify you when a website attempts to place a cookie; or
- clear cookies for a particular website.
Blocking all cookies may prevent some parts of naylorflowers.co.uk and other websites from functioning correctly.
Browser controls are separate from the cookie consent settings available on our website.
9. Personal information collected through cookies
Some cookies and similar technologies may collect information that identifies you directly or indirectly. This may include:
- an online identifier;
- an IP address;
- device and browser information;
- website activity;
- approximate location derived from an IP address; and
- your cookie preferences.
Where information collected through cookies constitutes personal data, we process it in accordance with applicable UK data protection law and our Privacy Policy.
Depending on the purpose, our lawful basis may be:
- your consent;
- our legitimate interests in operating and protecting the website;
- compliance with a legal obligation; or
- performance of a service requested by you.
Where we rely on consent, you can withdraw it at any time.
10. Sharing information with third parties
Information generated through cookies may be shared with organisations that provide services to us, such as:
- website hosting and content delivery providers;
- website security and anti-spam providers;
- website developers and technical support providers;
- analytics providers;
- email or newsletter providers; and
- embedded media or social media platforms.
We only permit service providers to process information for authorised purposes and subject to appropriate contractual and security protections where required.
Some third-party providers may act as independent data controllers for the information they receive.
11. International transfers
Some third-party service providers may process information outside the United Kingdom.
Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful. These measures may include:
- transferring information to a country covered by UK adequacy regulations;
- using approved contractual safeguards;
- completing an appropriate transfer risk assessment; or
- relying on another legally permitted transfer mechanism.
Further information about international transfers may be provided in our Privacy Policy or the privacy policy of the relevant third-party provider.
12. How long cookies are retained
Cookies may remain on your device for different periods.
Session cookies
Session cookies normally expire when you close your browser.
Persistent cookies
Persistent cookies remain on your device until their stated expiry date or until you delete them.
We aim to keep cookie durations proportionate to their purpose. The duration shown in our cookie settings or cookie declaration is the expected duration, although browser settings and third-party provider changes may affect the actual period.
13. Changes to this policy
We may update this Cookie Policy when:
- the cookies or technologies used on the website change;
- we introduce a new website feature or service;
- a third-party provider changes;
- our data-handling practices change; or
- applicable legislation or regulatory guidance changes.
The latest version will be published on this page. The date at the top of the policy shows when it was last updated.
14. Contact us
Questions about this Cookie Policy or our use of cookies can be sent to:
Naylor Flowers Limited
The Old Packhouse
Sycamore Farm
Moulton Common
Spalding
Lincolnshire
PE12 6LF
Email: hello@naylorflowers.co.uk
Please include enough information for us to understand and respond to your enquiry.
You may also have the right to raise a concern with the Information Commissioner’s Office. We encourage you to contact us first so that we have an opportunity to investigate and respond.